Cancellation Policy

When you make an appointment, that time slot is reserved just for you, and your counsellor/therapist will prepare for your session together. You will generally be sent a confirmation email seven days prior to your appointment you will also be sent an SMS reminder.

If you are unable to keep the appointment please call or send an SMS your individual counsellor/therapist as soon as you can.

Sara          0481 088 537

Nerida     0408 024 308          

With enough time, we are able to offer the time slot to someone else.

If you are not able to give at minimum of 48hrs notice of an appointment cancellation full fees will apply 

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