When you make an appointment, that time slot is reserved for you. You will generally be sent a confirmation email and approximately three days prior to your appointment you will also be sent an SMS reminder.
If you are unable to keep the appointment please call or send an SMS as soon as you can on 0400270689.
That appointment time can then be offered to someone else.
If you are not able to give at minimum of a full business day notice of an appointment cancellation you will be asked to pay a late cancellation fee (50% of full fee)
No-Shows or very late cancellations within 4 hours of booked appointment time, will be 80% of full fee.