Sara is very keen to receive feedback on the services provided.
Constructive feedback helps in refineing and improving the services offered.
Hopefully you will feel comfortable to discuss with Sara if you are unhappy with any aspect of the service you receive, so it can be more closely tailored to meet your needs.
Sara works within the code of ethics of the professional organisations she is registered with:
Australian Association of Social Workers (AASW)
Psychotherapists and Counsellors Federation of NSW (PACFA)
If you have not been able to resolve the issues with Sara directly, and believe Sara has acted outside of these codes of ethics, you can contact the professional organisations to make a complaint. Alternatively you can contact the Australian Health Care Complaints Commission.
Sara is also very happy to receive comments regarding how helpful you have found the services provided.